Eye Care Center
Reeves Eye Institute
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of eye care centers in the registry score 40–59.
Verified July 24, 2026
What AI says about Reeves.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Named ✓
Asked “best ophthalmologist in Kingsport”
“Smith, MD 4.6 Reeves Eye Institute Dr.”
Checked July 24, 2026
Gemini
Not named
Asked “best ophthalmologist in Kingsport”
Gemini answered with other businesses. Reeves Eye Institute was not mentioned.
Checked July 16, 2026
Named by 1 of 2 assistants as of July 24, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Reeves Eye Institute excels in ophthalmology and optometry, providing thorough eye exams and personalized care. Patients appreciate the knowledgeable staff and effective treatments.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
At Reeves Eye Institute, patients experience a mix of thorough care and frustrating delays. While many praise Dr. Reeves for his informative consultations and the staff's friendliness, others express dissatisfaction with scheduling issues and communication lapses, particularly regarding insurance and appointment times.
Consistently praised
Recurring complaints
The bottom line: Reeves Eye Institute is known for its attentive care but struggles with appointment management and communication.
The score, explained
Why 57.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 67% of eye care centers in the registry.
Scanned July 24, 2026
What’s holding this entry back: off-property attestation and speed & mobile — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 8:00 AM – 4:30 PM
- Monday8:00 AM – 4:30 PM
- Tuesday8:00 AM – 4:30 PM
- Wednesday8:00 AM – 4:30 PM
- Thursday8:00 AM – 4:30 PM
- Friday7:30 AM – 2:00 PM
- SaturdayClosed
- SundayClosed
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Questions
About Reeves Eye Institute.
What are the operating hours of Reeves Eye Institute?
The clinic operates Monday to Thursday from 8:00 AM to 4:30 PM and Friday from 7:30 AM to 2:00 PM. The clinic is closed on Saturdays and Sundays.
Does Reeves Eye Institute require reservations for appointments?
The clinic does not require reservations for appointments, allowing patients to walk in as needed.
What is Reeves Eye Institute known for?
Reeves Eye Institute is known for its compassionate care, thorough treatment discussions, and a friendly staff that prioritizes patient comfort and understanding.
Is parking available at Reeves Eye Institute?
Yes, there is parking available at the clinic for patients visiting for their appointments.
How can I contact Reeves Eye Institute for more information?
Patients can contact the clinic at (423) 722-1311 for more information or visit their website at https://www.reeveseyeinstitute.com/locations/kingsport-tn/?y_source=1_MTA4MTYxNzQ3NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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