Local AI Registry

Optician

Insight Eye Care

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

1145 N 500 W Ste A3
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39/100
Needs attention

Strong is 80 or better. Under 40 is weak.

Verified July 18, 2026

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Insight Eye Care — Provo, Utah
Insight Eye Care · 1145 N 500 W Ste A3

What AI says about Insight.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked best optician in Provo

ChatGPT answered with other businesses. Insight Eye Care was not mentioned.

Checked July 16, 2026

Perplexity

Named ✓

Asked best optician in Provo

2 steps Target Optical 4.9 Rocky Mountain University Eye Institute 4.9 Slate Canyon Eye Care 4.9 Utah Valley Vision Care 5.0 Utah Valley Eye Center 4.9 Eye Clinic & Aesthetics of Provo 5.0 Insight Eye Care 4.3 Excel Eye Center 4.6 Blaine F.

Checked July 18, 2026

Gemini

Not named

Asked best optician in Provo

Gemini answered with other businesses. Insight Eye Care was not mentioned.

Checked July 16, 2026

Named by 1 of 3 assistants as of July 18, 2026.

Reputation

What they’re known for.2

Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.

Insight Eye Care is best known for its personalized optometry services and a friendly, knowledgeable staff that excels in providing eye care and frame fitting in Provo.

What people keep saying.3

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Customers appreciate the personalized service at Insight Eye Care, particularly praising the efforts of staff like Melissa and Dr. Brockbank. Many reviews highlight the team's willingness to go above and beyond, such as finding frames from past seasons and providing quick turnaround on glasses. However, some experiences indicate inconsistencies in service quality.

Consistently praised

Dr. Brockbank's thoroughness and care
Melissa's expertise in frame fitting
Quick turnaround for glasses
Helpful staff in resolving issues
Wide variety of frames available

Recurring complaints

Inconsistent communication about glasses readiness
Pressure to purchase upgrades
Rude or unprofessional staff interactions
Errors in prescriptions or orders

The bottom line: Insight Eye Care is distinguished by its dedicated staff who strive to provide personalized service, though experiences can vary significantly.

Insight Eye Care — Provo, Utah
Insight Eye Care · 1145 N 500 W Ste A3

The score, explained

Why 39.4

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 56% of opticians in the registry.

Scanned July 18, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
18
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
41
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
33
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
67
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
53
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
63
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
57

What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.

Read the full methodology
Insight Eye Care — Provo, Utah
Insight Eye Care · 1145 N 500 W Ste A3

The facts

Address1145 N 500 W Ste A3, Provo, UT 84604, USA
Hours
Today (Mon) · 8:30 AM – 6:30 PM
  • Monday8:30 AM – 6:30 PM
  • Tuesday8:30 AM – 6:30 PM
  • Wednesday8:30 AM – 6:30 PM
  • Thursday8:30 AM – 6:30 PM
  • Friday8:30 AM – 6:30 PM
  • Saturday9:00 AM – 4:00 PM
  • SundayClosed
Map of the area around Insight Eye Care
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Insight Eye Care.

What are the operating hours for Insight Eye Care?

Insight Eye Care operates Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.

Does Insight Eye Care accept reservations?

The business does not accept reservations, allowing customers to walk in for their eye care needs.

What is Insight Eye Care known for?

Insight Eye Care is known for its excellent customer service, knowledgeable staff, and the ability to find the best eyewear options for patients, often going the extra mile to ensure satisfaction.

Is there parking available at Insight Eye Care?

Yes, there is parking available at the location of Insight Eye Care, making it convenient for customers to visit.

What special features does Insight Eye Care offer?

Insight Eye Care offers personalized service, a wide selection of eyewear, and a commitment to helping customers find the best solutions for their vision needs.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

Correct the details AI reads

Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.

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