Local AI Registry

Software Company

Lucid Software

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

10355 S Jordan Gateway #300

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34/100
Needs attention

Strong is 80 or better. Under 40 is weak. Half of software companies in the registry score 24–26.

Verified August 13, 2026

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Lucid Software — South Jordan, Utah
Lucid Software · 10355 S Jordan Gateway #300

What AI says about Lucid.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked best software company in South Jordan

ChatGPT answered with other businesses. Lucid Software was not mentioned.

Checked August 13, 2026

Gemini

Named ✓

Asked best software company in South Jordan

**Lucid Software:** * **What they do:** They are famous for their visual workspace platforms: Lucidchart (diagramming and visual collaboration) and Lucidspark (virtual whiteboard for brainstormi

Checked August 13, 2026

Named by 1 of 2 assistants as of August 13, 2026.

Reputation

What they’re known for.2

Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.

Lucid Software is best known for its powerful diagramming tools, particularly in flowcharts, ER diagrams, and data flow diagrams, which enhance team collaboration and process visualization.

Flowcharts and Diagrams
Entities and Relationships
ER Diagrams Made Easy
Data Flow Diagrams
Piping and Instrumentation Diagrams

What people keep saying.3

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Customer experiences with Lucid Software are overwhelmingly negative, particularly regarding subscription management and customer service. Many users report difficulties in canceling subscriptions and unexpected charges, leading to frustration and feelings of being trapped in a cycle of payments without adequate support.

Recurring complaints

Difficulties canceling subscriptions
Unexpected charges after trial periods
Unresponsive customer service
Emails are hard to unsubscribe from
Lack of clear renewal process

The bottom line: Lucid Software struggles with subscription management and customer support, leading to widespread dissatisfaction among users.

Lucid Software — South Jordan, Utah
Lucid Software · 10355 S Jordan Gateway #300

The score, explained

Why 34.4

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 88% of software companies in the registry.

Scanned August 13, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
0
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
40
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
50
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
86
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
67
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
39
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
63

What’s holding this entry back: retrieval grounding and speed & mobile — the signals dragging the score below where the rest of the record sits.

Read the full methodology

Standing

Where the entry ranks.

1st

of 5 software companies in South Jordan, ranked by AI Score.

See the South Jordan leaderboard

Lucid Software — South Jordan, Utah
Lucid Software · 10355 S Jordan Gateway #300

The facts

Address10355 S Jordan Gateway #300, South Jordan, UT 84095, USA
Hours
Today (Thu) · 8:00 AM – 5:00 PM
  • Monday8:00 AM – 5:00 PM
  • Tuesday8:00 AM – 5:00 PM
  • Wednesday8:00 AM – 5:00 PM
  • Thursday8:00 AM – 5:00 PM
  • Friday8:00 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed
Websitelucid.co
Map of the area around Lucid Software
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Lucid Software.

What are the business hours for Lucid Software?

Lucid Software operates Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturday and Sunday.

Does Lucid Software accept reservations?

The business does not accept reservations.

What is Lucid Software known for?

Lucid Software is known for improving team efficiency through collaborative brainstorming tools and visual communication solutions.

Is parking available at Lucid Software's location?

The business does not provide specific information about parking availability; customers may need to check the area for parking options.

Does Lucid Software offer any special features?

While the business offers various software solutions, customers have noted issues with subscription management and customer service that may affect their experience.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

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Correct the details AI reads

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