Billing
Billing, plans, and cancelling
What is free, what is paid, where your invoices live, and how cancelling works.
What is free, what is paid
Looking up any business, registering your own, your AI Score, and your dashboard are free, with no card involved. Paid plans are for something different: putting our specialists to work on the problems your score surfaces — your Google presence, your reviews, your site, your visibility in AI answers.
There are packaged plans and individual modules you can take à la carte. Current rates and what each plan covers live on the pricing page — we keep the numbers in one place so they are never stale.
How billing works
Plans bill month to month as a recurring subscription, handled by Stripe — the same payment processor behind much of the internet. Checkout happens on Stripe’s own secure page; we never see or store your card number. Stripe emails you a receipt each cycle.
Managing your billing
Everything lives in your dashboard under Settings, in the Plan & Billing section: your current plan, its status, your renewal date, and the card on file. From there:
- “View invoices” opens your full invoice history in Stripe’s billing portal.
- “Manage billing” opens the same portal to update your card or billing details.
Cancelling
You can cancel from the same Plan & Billing section. Cancellation takes effect at the end of the period you have already paid for — the work runs to the end of that period, and you can reactivate any time before it does.
To make sure a cancellation lands before your next charge, give notice at least fourteen business days before your next billing date. Notice that arrives later than that can fall after the cycle has already billed, in which case the cancellation takes effect at the end of that cycle. The full policy is in the terms of service.
Cancelling a plan does not touch your registration. Your entry, your AI Score, and your dashboard stay yours, free, as before.
Common questions
Where do I find my invoices?
Dashboard, then Settings, then Plan & Billing, then “View invoices.” It opens your invoice history in Stripe’s billing portal.
How do I update my card?
Settings, Plan & Billing, “Manage billing.” Card and billing details are changed in Stripe’s portal, so the numbers never pass through us.
Is there a contract or minimum term?
Plans are month to month. Cancel from your settings and the plan ends with the period you have paid for. The terms of service cover notice timing and the details.
What happens to my listing if I stop paying?
Nothing bad. Your registration, entry, and AI Score are free and stay in place. You only lose the ongoing specialist work the plan was paying for.
Related