Cell Phone Store
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of cell phone stores in the registry score 27–45.
Verified August 4, 2026

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best cell phone store in Hawthorne”
ChatGPT answered with other businesses. T-Mobile Experience Store was not mentioned.
Checked August 4, 2026
Gemini
Not named
Asked “best cell phone store in Hawthorne”
Gemini answered with other businesses. T-Mobile Experience Store was not mentioned.
Checked August 4, 2026
Named by 0 of 2 assistants as of August 4, 2026.
Reputation
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
T-Mobile Experience Store in Hawthorne is best known for its exceptional prepaid plans and services, making it a top choice for customers seeking affordable and flexible mobile options.
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe a mix of positive and negative experiences at the T-Mobile Experience Store in Hawthorne. While some staff members, like Victor and Jonathan, receive praise for their helpfulness and problem-solving skills, others have been criticized for unprofessional behavior and poor customer service. Overall, the experience can vary significantly depending on the employee assisting you.
Consistently praised
Recurring complaints
The bottom line: This store's service quality is highly variable, with standout employees like Victor and Jonathan contrasted by reports of unprofessional behavior from others.

The score, explained
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 75% of cell phone stores in the registry.
Scanned August 4, 2026
What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding

The facts
Typically busiest — Tuesday
Spot something wrong in this entry?
Questions
The T-Mobile Experience Store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
The shop does not accept reservations.
The T-Mobile Experience Store is located at 5035 W Rosecrans Ave A, Hawthorne, CA 90250, USA.
The shop provides parking for its customers, making it convenient for visits.
The shop is known for its friendly and helpful staff, who provide excellent customer service and assistance with various technology issues.
For business owners
Registering is free and takes about thirty seconds. No card. We verify by phone.
What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
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