The reviews look glowing. What are the real complaints?
Rude and unprofessional staff. No fitting rooms available. Strict return policy with store credit only. Perceived bias and discrimination from staff.
323 UNIVERSITY AVE · PALO ALTO
Women's Clothing Store in Palo Alto, California
323 University Ave, Palo Alto, CA 94301, USA · (650) 752-6323
Of the women's clothing stores in Palo Alto on the registry, Anthropologie ranks first. Brandy Melville - Palo Alto is fourth of 5.
Brandy Melville in Palo Alto is a women's clothing store located at 323 University Ave, known for its trendy styles that attract a youthful crowd. While many customers appreciate the frequent new shipments and the store's inviting atmosphere, experiences with staff can vary significantly.
Some shoppers have reported discomfort during returns and checkout, citing unprofessional comments from employees that left them feeling belittled. Despite these mixed reviews, the store remains a popular destination for those seeking casual, stylish apparel, particularly among younger shoppers.
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Rude and unprofessional staff. No fitting rooms available. Strict return policy with store credit only. Perceived bias and discrimination from staff.
Thursday is the quietest day on this listing. Wednesday is the busiest.
One of the best women's clothing stores in Palo Alto is Anthropologie, known for its unique and stylish women's apparel, accessories, and home goods. Another popular option is…
The shop is open Monday through Wednesday and Thursday through Sunday, with hours from 11:00 AM to 7:00 PM, except for Friday and Saturday when they are open from 12:00 PM to 8:00…
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Brandy Melville - Palo Alto holds an AI Score of 25. Anthropologie holds 36. On Google they rate 3.2 and 4.3. Those are the figures the registry holds for both.
Shoppers frequently mention purchasing clothing items such as sweatpants and tops, although some express concerns about sizing and return policies.
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The shop is located at 323 University Ave, Palo Alto, CA 94301, USA.
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Anthropologie leads the Palo Alto Women's Clothing Store leaderboard with an AI Score of 36, followed by Aritzia (31), Johnny Was (26) and Brandy Melville - Palo Alto (25).
We read this business’s Google listing on September 14, 2026 and found no posts on it.
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