Brigham and Women's Hospital

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<title>Brigham and Women's Hospital | Boston, MA · reviews &amp; AI Score · Local AI Registry</title>
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<meta property="og:description" content="Rated 3.3 on Google from 701 reviews. Known for Patient gateway services in Boston, MA. Named by 2 of 3 AI assistants.">
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# Local AI Registry

> The public record of what AI assistants say about local businesses. Every entry checked, scored, and kept current.

Local AI Registry is the editorial, never-sponsored record of what local
businesses are known for, and whether AI assistants actually recommend them.
We score every local business the same way and rank them: website, reviews,
AI visibility, and more. Eight signals, one number from 0 to 100. The heaviest
is whether AI can retrieve you at all.

## Read these first

- [Local AI Registry](https://localairegistry.com): AI assistants now decide which local business to recommend.
- [Methodology](https://localairegistry.com/methodology): Eight signals, one number from 0 to 100.
- [Leaderboards](https://localairegistry.com/leaderboards): Browse AI Score leaderboards by state, city, and category.
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## Business pages

- [Sitemap](https://localairegistry.com/sitemap.xml): Every business page on the registry, with the day each was last updated.
- Every business page has a markdown copy at its own address with `.md` on the end. The copy holds the same facts, marks and sources as the page, in the page's order: the photos with their captions, the team and their licenses, the reviews summary, and the questions locals asked with the replies. The page names it in its head and its HTTP `Link` header.

# Brigham and Women's Hospital, Boston: a general hospital in Boston (2026 guide)

Source: Local AI Registry, https://localairegistry.com/biz/ma/boston/brigham-and-women-s-hospital-boston-ma. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 7 sources. Updated 2026-09-05. Owner review: not yet.

Canonical: https://localairegistry.com/biz/ma/boston/brigham-and-women-s-hospital-boston-ma

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmt8ogr4a04amyev7eh3dpq90%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmt8ogr4a04amyev7eh3dpq90%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmt8ogr4a04amyev7eh3dpq90%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmt8ogr4a04amyev7eh3dpq90%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmt8ogr4a04amyev7eh3dpq90%2F4.jpg)


## In short

Brigham and Women's Hospital, located at 75 Francis St in Boston, Massachusetts, is a well-known general hospital that has garnered a mix of reviews from its patients. With a rating of 3.3 based on 701 reviews, visitors often highlight the friendly and knowledgeable medical staff, particularly the doctors, who are praised for their professionalism and communication skills. However, some concerns have been raised about the nursing staff and the hospital's administrative responsiveness. Despite the challenges, many patients have shared positive experiences regarding their medical care and recovery outcomes.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like ChatGPT, Perplexity and Gemini are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.


## Key facts

| Fact | Value |
| --- | --- |
| Type | General hospital |
| Address | 75 Francis St, Boston, MA 02115, USA |
| Hours | Nothing found |
| Phone | (617) 732-5500 |
| Medical director | Nothing found |
| Rating | 3.3 across 701 reviews on Google |
| Known for | Brigham and Women's Hospital excels in digital patient access, particularly through its highly rated patient gateway services, which streamline healthcare management for users. |
| Prices | Nothing found |
| Quietest time | Nothing found |
| Parking | Nothing found |
| Last verified | September 19, 2026, 11:07 AM |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 75 Francis St, Boston, MA 02115, USA | Confirmed | Google Business Profile, checked Aug 25, 2026 |
| Location info | Description | Brigham and Women's Hospital, world-renowned in virtually every area of adult medicine, is a 793-bed teaching hospital of Harvard Medical School. Brigham and Women’s leadership in state-of-the-art treatments and technologies, patient- and family-focused care, patient quality and safety, and biomedical breakthroughs have improved the health of people around the world. | Confirmed | Google Business Profile, checked Aug 25, 2026 |
| Location info | Name | Brigham and Women's Hospital | Confirmed | Google Business Profile, checked Aug 25, 2026 |
| Location info | Phone | (617) 732-5500 | Confirmed | Google Business Profile, checked Aug 25, 2026 |
| Services | Service | Alzheimers | Confirmed | Business website, checked Sep 19, 2026 |
| Services | Service | Anesthesiology | Confirmed | Business website, checked Sep 19, 2026 |
| Services | Service | Atopic dermatitis | Confirmed | Business website, checked Sep 19, 2026 |
| Services | Service | Dermatology | Confirmed | Business website, checked Sep 19, 2026 |
| Services | Service | Directory | Confirmed | Business website, checked Sep 19, 2026 |
| Services | Service | Global | Confirmed | Business website, checked Sep 19, 2026 |
| Links | Website | https://www.massgeneralbrigham.org/en/locations/boston-ma/brigham-and-womens-hospital-loc0000246983 | Confirmed | Google Business Profile, checked Aug 25, 2026 |


## Services and prices

These are the 6 services Brigham and Women's offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Alzheimers | Nothing found | Nothing found | Nothing found | Confirmed |
| Anesthesiology | Nothing found | Nothing found | Nothing found | Confirmed |
| Atopic dermatitis | Nothing found | Nothing found | Nothing found | Confirmed |
| Dermatology | Nothing found | Nothing found | Nothing found | Confirmed |
| Directory | Nothing found | Nothing found | Nothing found | Confirmed |
| Global | Nothing found | Nothing found | Nothing found | Confirmed |


### Known for

- Brigham and Women's Hospital excels in digital patient access, particularly through its highly rated patient gateway services, which streamline healthcare management for users.


## The team

Nothing found


## Visiting Brigham and Women's

Address: 75 Francis St, Boston, MA 02115, USA. Phone: (617) 732-5500. (Confirmed, Google Business Profile, checked August 25, 2026 at 9:05 AM.)


### Location info from Google Business Profile

Business description, written by Brigham and Women's on its Google Business Profile: "Brigham and Women's Hospital, world-renowned in virtually every area of adult medicine, is a 793-bed teaching hospital of Harvard Medical School. Brigham and Women’s leadership in state-of-the-art treatments and technologies, patient- and family-focused care, patient quality and safety, and biomedical breakthroughs have improved the health of people around the world."


### When to go

Busy times not read yet, back on Scan Day.


### Parking and getting in

Nothing found


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Chez bénèré | Breakfast restaurant | 1 min walk |
| Panera Bread | Cafe | 1 min walk |
| Garden Cafe at BWH | Cafe | 1 min walk |
| Kosimuddin Rahman | Restaurant | 1 min walk |
| Valet Parking - 45 Francis Street | Parking | 1 min walk |
| Farmer's Fridge | Restaurant | 1 min walk |


## Reputation

3.3 average across 701 reviews: Google 25. (Confirmed, read August 25, 2026.)

Brigham and Women's Hospital struggles with patient care and communication, despite some positive feedback about specific medical staff. (AI guess, from 701 reviews.)


### What people like

- Knowledgeable medical staff
- Outstanding spine surgeries


### What people do not like

- Long waits past the appointment time
- Unresponsive front desk
- Nurses lacking communication skills
- Poor patient care experiences
- Difficulty scheduling surgeries


### Press

No press story about Brigham and Women's found yet.


### Awards

None named yet.


### Directories

Directory listings not read yet.


## Recent updates from Brigham and Women's

Brigham and Women's hasn't posted an update here yet.


## Questions people ask


### walking in for a consult, what happens

No answer yet


### how much is a first visit around here

No answer yet


### parking at Brigham and Women's, where does everyone put the car?

No answer yet


### bad experiences at Brigham and Women's, anyone?

No answer yet


### do I need to book Brigham and Women's in Boston or can I just turn up?

No answer yet


### pain wise, what is it like here

No answer yet


### what time does this place actually open?

No answer yet


### best general hospital in Boston

No answer yet


### Brigham and Women's or Massachusetts General?

No answer yet


### the good stuff about Brigham and Women's, what is it?

No answer yet


### Does Brigham and Women's split it over a few months?

No answer yet


### who is actually holding the needle at Brigham and Women's?

No answer yet


### any last minute appts here?

No answer yet


### Anything this place is known for doing well?

No answer yet


### people keep recommending Brigham and Women's, what for?

No answer yet


### killing time on Francis, any ideas

No answer yet


### where does this place post updates

No answer yet


## What AI gets wrong about Brigham and Women's

We ask ChatGPT, Perplexity and Gemini about Brigham and Women's. These are the answers that disagree with the record.

ChatGPT and Perplexity, read by Local AI Registry on Sep 5, 2026. Gemini, read by Local AI Registry on Aug 25, 2026.

No capture has disagreed with the record yet.


## The AI Score: 58 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Boston general hospitals run 33 to 65. Fair starts at 45, good at 65. Brigham and Women's scores 58, above the Boston average of 51. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Brigham and Women's |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 50 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Fair |
| Off-property attestation | 20 | 41 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 67 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 2 of 3 answers that recommended anyone. |
| Reviews & response | 12 | 68 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 74 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 78 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 58 | Core Web Vitals at the 75th percentile, on a real phone. | Fair |
| Content freshness & schema | 5 | 87 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology


## How AI decides what to tell you about a general hospital

When you ask ChatGPT, Gemini or Google for a med spa, the AI does not visit each business. It reads what is already written about it: the business website, its Google Business Profile, review sites like Yelp and RealSelf, news stories, licensing boards and directories like this one. Then it repeats what those sources agree on.

That is why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it is not, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that says "the nurse did half a syringe in my lips and it looks natural" is far more useful to an AI than one that says "great place."


## How to choose a general hospital in Massachusetts, with or without AI

A few checks take ten minutes and matter more than any rating. This is general information, not medical advice.

- Look up every injector. Doctors are listed by the Massachusetts medical board, and nurses and nurse practitioners by its nursing board. Both lookups are free.
- Ask who does the injections, and check that person's license.
- Ask for the price per unit of Botox and per syringe of filler, not per area.
- Read reviews that name a provider and a treatment. Vague praise is easy to fake.
- Check that the hours and phone number match on Google, Yelp and the website. Mismatches are how people end up at a locked door.
- Ask whether they dissolve filler and when they would tell you not to add more.


## How to read the marks on this page

- Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
- Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
- AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.


## About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

- Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
- Industry: medical aesthetics, injectables, med spa operations and marketing.
- Disclosure: Local AI Registry sells services to business owners, including Brigham and Women's if it claims this page. That does not change what this page says. Every fact carries its source.


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Brigham and Women's |
| --- | --- | --- | --- | --- |
| Brigham and Women's Hospital | MedicalBusiness | #business | https://www.massgeneralbrigham.org/en/locations/boston-ma/brigham-and-womens-hospital-loc0000246983 | Subject of this page |
| Boston, Massachusetts | City | #city | Nothing found | City Brigham and Women's is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the general hospitals in Boston, linked to the lists and towns around it.


### Lists

- Best general hospitals in Boston: https://localairegistry.com/leaderboards/ma/boston/general-hospital
- Best businesses in Boston: https://localairegistry.com/leaderboards/ma/boston


### Nearby

- /cambridge: https://localairegistry.com/leaderboards/ma/cambridge
- /newton: https://localairegistry.com/leaderboards/ma/newton
- /somerville: https://localairegistry.com/leaderboards/ma/somerville
- /brookline: https://localairegistry.com/leaderboards/ma/brookline
- /waltham: https://localairegistry.com/leaderboards/ma/waltham
- /wellesley: https://localairegistry.com/leaderboards/ma/wellesley


### Every list

- Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma


## Frequently asked questions


### What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.


### What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.


### How does this page help a business get recommended by AI?

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.


### Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.


### I own Brigham and Women's Hospital. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJLZ31ZI5544kRQ4BU_KTfYic (accessed Aug 25, 2026)
- [2] massgeneralbrigham.org, https://www.massgeneralbrigham.org/en/services/alzheimers (accessed Sep 19, 2026)
- [3] massgeneralbrigham.org, https://www.massgeneralbrigham.org/en/services/anesthesiology (accessed Sep 19, 2026)
- [4] massgeneralbrigham.org, https://www.massgeneralbrigham.org/en/services/atopic-dermatitis (accessed Sep 19, 2026)
- [5] massgeneralbrigham.org, https://www.massgeneralbrigham.org/en/services/dermatology (accessed Sep 19, 2026)
- [6] massgeneralbrigham.org, https://www.massgeneralbrigham.org/en/directory (accessed Sep 19, 2026)
- [7] massgeneralbrigham.org, https://www.massgeneralbrigham.org/en/global (accessed Sep 19, 2026)