Duke Eye Center

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# Duke Eye Center, Durham NC: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/nc/durham/duke-eye-center-durham-nc. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-11-01.

Canonical: https://localairegistry.com/biz/nc/durham/duke-eye-center-durham-nc

## Photos

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- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu7q6m0aw7oqi8gskv2j8b%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu7q6m0aw7oqi8gskv2j8b%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu7q6m0aw7oqi8gskv2j8b%2F3.jpg)
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## In short

Duke Eye Center is an eye care center in Durham, NC. Its AI Score is 72 of 100, which is good.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Eye care center |
| Address | 2351 Erwin Rd, Durham, NC 27705, USA |
| Hours | Mon to Fri 8 AM to 5 PM · Closed Sat to Sun |
| Phone | (919) 681-3937 |
| Rating | 2.8 across 249 reviews on Google |
| Updated | November 1, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 2351 Erwin Rd, Durham, NC 27705, USA | Confirmed | Google Business Profile |
| Location info | Description | As one of the top eye centers in the country, the Duke Eye Center treats more than 175,000 people each year and offers the full spectrum of eye care. Duke Eye Center's expert ophthalmologists offer comprehensive eye care services to Durham, North Carolina and the surrounding areas. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Fri 8:00 AM to 5:00 PM · Sat to Sun Closed | Confirmed | Google Business Profile |
| Location info | Name | Duke Eye Center | Confirmed | Google Business Profile |
| Location info | Phone | (919) 681-3937 | Confirmed | Google Business Profile |
| Hours | Monday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | Closed | Confirmed | Google Business Profile |
| Hours | Sunday | Closed | Confirmed | Google Business Profile |
| Services | Service | Comprehensive eye exams | AI guess |  |
| Services | Service | Ophthalmology consultations | AI guess |  |
| Links | Facebook | https://facebook.com/dukehealth | AI guess | Our record |
| Links | Instagram | https://instagram.com/dukehealth | AI guess | Our record |
| Links | Website | https://www.dukehealth.org/locations/duke-eye-center?utm_source=google&utm_medium=local&utm_campaign=evergreen | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

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## Visiting Duke Eye

Address: 2351 Erwin Rd, Durham, NC 27705, USA. Phone: (919) 681-3937. Hours: Mon to Fri 8 AM to 5 PM · Closed Sat to Sun. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "As one of the top eye centers in the country, the Duke Eye Center treats more than 175,000 people each year and offers the full spectrum of eye care. Duke Eye Center's expert ophthalmologists offer comprehensive eye care services to Durham, North Carolina and the surrounding areas."


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| SP+ Parking | Parking garage | 1 min walk |
| Durham, NC | Bus stop | 2 min walk |
| Erwin Rd at Fulton St (Duke University Hospital) | Bus stop | 2 min walk |
| Erwin Rd at Fulton St (EB) | Bus stop | 2 min walk |
| Erwin Rd at Fulton St | Bus stop | 2 min walk |
| Starbucks Coffee Company | Coffee shop | 2 min walk |


## Reputation

2.8 average across 249 reviews: Google 249. (Confirmed, read July 16, 2026.)

Duke Eye Center is known for its specialized care but suffers from significant delays and logistical challenges that frustrate patients. (AI guess, from 249 reviews.)


### What people like

- Friendly staff during exams


### What people do not like

- Excessive wait times
- Poor communication and logistics
- Inefficient check-in process


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### services here, what do people go in for?


### Downsides nobody puts in a five star review?


### torn between Duke Eye and The Eye?


### what time does Duke Eye in Durham actually open?


### parking at Duke Eye, where does everyone put the car?


### people keep recommending Duke Eye, what for?


### Does Duke Eye split it over a few months?


### real doctors here, or is it beauticians


### how much is a first visit around here


### genuinely, what is good about this one


### planning a Saturday visit, is that a wasted trip


### Duke Eye, any chance to book in this week?


### best eye care center in Durham


### walk in here, or is it appointment only?


### anything I should sort out before a consult here?


### last update from here was when?


### numbing at Duke Eye, do you have to ask for it?


## What AI gets wrong about Duke Eye

We ask ChatGPT, Perplexity and Gemini about Duke Eye. These are the answers that don’t match this page.

ChatGPT and Perplexity, read by Local AI Registry on Jul 20, 2026. Gemini, read by Local AI Registry on Jul 16, 2026.

| Fact | What AI says | What this page says |
| --- | --- | --- |
| Address | Perplexity, read by Local AI Registry on Jul 20, 2026: 0 The Eye Center | 2351 Erwin Rd, Durham, NC 27705, USA |


## The AI Score: 72 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Durham eye care centers run 38 to 72. Fair starts at 45, good at 65. Duke Eye scores 72, above the Durham average of 46. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Duke Eye |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 100 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 100 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Good |
| Reviews & response | 12 | 65 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 69 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 59 | Core Web Vitals at the 75th percentile, on a real phone. | Fair |
| Content freshness & schema | 5 | 66 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology

How AI decides what to say about an eye care center: https://localairegistry.com/methodology#how-ai-decides-eye-surgery. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-eye-surgery


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Duke Eye |
| --- | --- | --- | --- | --- |
| Duke Eye Center | MedicalBusiness | #business | https://www.dukehealth.org/locations/duke-eye-center?utm_source=google&utm_medium=local&utm_campaign=evergreen | Subject of this page |
| Durham, North Carolina | City | #city |  | City Duke Eye is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the eye care centers in Durham, linked to the lists and towns around it.


### Lists

- Best eye care centers in Durham: https://localairegistry.com/leaderboards/nc/durham/eye-care-center
- Best businesses in Durham: https://localairegistry.com/leaderboards/nc/durham


### Nearby

- /raleigh: https://localairegistry.com/leaderboards/nc/raleigh
- /chapel-hill: https://localairegistry.com/leaderboards/nc/chapel-hill
- /greensboro: https://localairegistry.com/leaderboards/nc/greensboro


### Every list

- Every leaderboard in North Carolina: https://localairegistry.com/leaderboards/nc


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJx6ohCa3mrIkR0mtxlZvi10k (accessed Jul 16, 2026)
- [2] AI engine output: ChatGPT and Perplexity, read by Local AI Registry on Jul 20, 2026; Gemini, read by Local AI Registry on Jul 16, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)