Eye Care Center
MyEyeDr.
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of eye care centers in the registry score 40–59.
Verified July 20, 2026
What AI says about MyEyeDr..1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best eye care center in Durham”
ChatGPT answered with other businesses. MyEyeDr. was not mentioned.
Checked July 20, 2026
Perplexity
Named ✓
Asked “best eye care center in Durham”
“Newman, OD 4.4 eyecarecenter 4.6 MyEyeDr. 4.0 Optometric Eye Site 4.0 Academy Eye Associates - Durham 3115 Academy Rd, Durham, NC 27707 5 (312) Open until 6 PM Carolina Eye Clinic 4037 Durham-Chapel Hill Blvd, Durham, NC 27707 4.9 (671) Cl”
Checked July 20, 2026
Gemini
Named ✓
Asked “best eye care center in Durham”
“* **America's Best Contacts & Eyeglasses / LensCrafters / MyEyeDr. (and similar chains):** * These are generally good for routine exams, glasses, and contact lenses.”
Checked July 16, 2026
Named by 2 of 3 assistants as of July 20, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
MyEyeDr. in Durham excels in providing accessible walk-in eye care and trusted eye exams, making it a go-to destination for families seeking reliable vision services.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers appreciate the attentive care from staff like Dr. Raess and Ashton, who are noted for their professionalism and ability to address specific needs. However, experiences vary widely, with some patients reporting significant delays and issues with appointment scheduling and customer service.
Consistently praised
Recurring complaints
The bottom line: MyEyeDr. at Southpoint is recognized for its knowledgeable staff but faces criticism for inconsistent service and long wait times.
The score, explained
Why 51.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 55% of eye care centers in the registry.
Scanned July 20, 2026
What’s holding this entry back: retrieval grounding and off-property attestation — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 9:00 AM – 6:00 PM
- Monday9:00 AM – 6:00 PM
- Tuesday9:00 AM – 6:00 PM
- Wednesday9:00 AM – 6:00 PM
- Thursday9:00 AM – 6:00 PM
- Friday9:00 AM – 5:00 PM
- Saturday9:00 AM – 4:00 PM
- SundayClosed
Spot something wrong in this entry?
Questions
About MyEyeDr..
What are the operating hours of MyEyeDr. in Durham?
The clinic is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. The clinic is closed on Sundays.
Does MyEyeDr. accept reservations for appointments?
The clinic does not accept reservations for appointments, so walk-ins are welcome.
What is MyEyeDr. known for?
The clinic is known for its thorough eye exams and exceptional customer service, with staff members like Dr. Raess and Ashton receiving high praise from patients.
Is there parking available at MyEyeDr. in Durham?
Yes, there is parking available at the clinic for patients visiting for their appointments.
What special features does MyEyeDr. offer?
The clinic offers a wide selection of fashionable eyeglasses and personalized assistance from friendly staff, making the eye care experience enjoyable for patients.
For business owners
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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