Correcting your entry, or removing it

Your entry is public whether or not you registered it — that is what a registry is. Public comes with two obligations on our side: what we publish has to be correct, and you have to be able to do something about it when it is not. Both channels below are free, and both end with a person, not a script.

For a wrong detail — hours, address, phone, category, a stale description — use the report-an-error page. Pick the business, say what is wrong and what it should say, and leave an email in case we need more. A person reviews every report, usually within two business days; nothing is auto-applied. If we change the profile, you will see it update on the page.

If you would rather not be listed at all, use the opt-out page. Tell us who you are and your relationship to the business. Because removal is permanent, a person verifies each request before acting — we confirm by email, usually within a few business days. Once removed, we stop maintaining the profile.

Before you do: removal takes the whole entry down, the flattering parts included. If the problem is one wrong detail or a score you disagree with, a correction is usually the better tool.

A score is a measurement, not an opinion we will haggle over — but measurements can rest on bad data. If you think yours does, send it through report-an-error with what you believe is off. We check the underlying signals against the published method and correct the data where it is wrong. What no one can do, including us, is adjust the number by hand.